Principal Product Operations Manager
$180,000–$276,000 year
RemoteUnited States
Job Summary
Own and evolve the product operating model, including planning frameworks, prioritization practices, governance mechanisms, and cross-functional collaboration norms. Lead company-level product planning and roadmap operations by partnering with senior leaders to drive annual planning, quarterly planning, investment tradeoff discussions, and commitment tracking. Establish scalable mechanisms to improve visibility and execution across the product development lifecycle from idea intake through launch measurement. Build and operationalize executive-ready reporting on roadmap progress, product performance, organizational throughput, and key operational metrics. Identify structural inefficiencies and lead high-impact initiatives to improve planning quality, process consistency, and cross-functional alignment. Evaluate, implement, and optimize tooling, systems, and workflows that support product planning, collaboration, experimentation, and analytics. Create and maintain durable documentation, standards, playbooks, and best practices for product and design operations. Serve as a thought partner to product and functional leaders on organizational design, process maturity, and operational excellence.
Required Qualifications
- 10+ years of experience in product operations, product management, strategy and operations, business operations, or a related discipline
- significant experience in high-growth SaaS and AI-first environments
- Demonstrated success operating at principal or director level or equivalent
- ability to influence senior leaders and drive cross-functional change across complex organizations
- Deep expertise in product development lifecycles, product management practices, design collaboration models, and engineering partnership
- Strong experience leading portfolio planning, roadmap operations, prioritization processes, and executive-level business reviews
- Exceptional analytical and systems thinking skills
- ability to translate data into strategic insights, operational recommendations, and clear decisions
- Strong command of product and business analytics ecosystems, including tools such as Segment, Amplitude, Productboard, Linear, Jira, BI platforms, and experimentation frameworks
- Experience designing scalable workflows and automations using tools such as Zapier, Retool, or similar platforms
- Excellent program leadership skills
- ability to drive alignment across multiple stakeholders
- ability to manage ambiguity
- ability to execute through influence rather than authority
- Outstanding written and verbal communication skills
- ability to tailor messaging for executives, technical partners, and cross-functional audiences
- Bachelor's degree in Business Administration, Information Technology, Design, or a related field
Desired Qualifications
- advanced degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.