Principal Product Manager - Strategic Accounts
HybridDublin, Ohio, United States
Job Summary
Conduct product strategy leadership by prioritizing roadmaps and measuring outcomes while representing customer and market perspectives. Build trusted relationships with executive, operational, and technical stakeholders to serve as a strategic product partner. Identify underlying customer problems, synthesize insights, and translate findings into actionable requirements for co-creation and innovation. Partner with engineering teams to validate feasibility and align delivery with customer expectations. Develop stakeholder alignment plans and manage organizational change to ensure successful adoption of new capabilities. Track customer outcomes, measure solution impact, and feed insights back into product strategy. Balance customer-specific needs with scalable product strategy while managing multiple concurrent initiatives in a complex, agile environment.
Required Qualifications
- Bachelor's degree in Business, Product Management, Healthcare Administration, Information Systems or a related field, or equivalent practical experience
- 8+ years of experience in product management, customer-facing product roles, strategic consulting, healthcare technology, or related disciplines
- Demonstrated success building credibility and influencing executive, operational, and technical stakeholders within enterprise customer environments
- Demonstrated ability to translate customer needs into product strategy, roadmap decisions, and measurable business outcomes
- Experience partnering with Product, Engineering, Implementation, and Operations teams to deliver customer-centric solutions
- Exceptional communication, facilitation, organization, and stakeholder management skills
- Experience building trusted advisor relationships with enterprise customers
- Ability to balance customer-specific needs with scalable product strategy
- Experience managing multiple concurrent initiatives, stakeholders, and dependencies within a complex and agile product environment
- Strong analytical and problem-solving skills with experience using data to drive decision-making
- Experience with strategic customer partnerships and executive-level engagement
- Familiarity with healthcare data, integrations, APIs, and interoperability concepts
- Demonstrated systems thinking and ability to connect customer needs to broader business and product strategy
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and protecting the sensitive data entrusted to us
- Must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship
Desired Qualifications
- Health tech, benefits navigation, payer, provider, or healthcare experience highly preferred
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