Principal Product Manager
On-siteKrakow, Łódź Voivodeship, Republic of Poland
Job Summary
Define the multi-year vision and roadmap for SolarWinds' eCommerce capabilities, spanning self-serve purchasing, pricing, packaging, checkout, and subscription management. Own the end-to-end buying journey from trial activation through paid conversion, optimizing in-product upgrade paths and entitlement infrastructure to drive product-led growth. Lead major platform investments in commerce engines and payment tools while establishing a data-driven operating model with clear KPIs and A/B testing programs. Represent eCommerce at the executive level to influence strategy across Product, Engineering, Finance, and Go-to-Market, mentoring other PMs and building scalable practices for the function.
Required Qualifications
- 10+ years of product management experience
- strong track record owning revenue-generating digital products
- 3 - 5+ years of direct eCommerce, self-serve, or PLG experience in a B2B SaaS or hybrid (SaaS + on-prem) environment
- Proven ability to define and execute product strategy at the principal or senior staff level
- Deep understanding of eCommerce fundamentals: checkout UX, payment infrastructure, pricing and packaging strategy, subscription lifecycle, and conversion optimization
- Strong analytical skills - you are comfortable with funnel metrics, A/B test design, cohort analysis, and presenting performance data to executive stakeholders
- Demonstrated ability to lead through influence in a matrixed organization, building alignment across Product, Engineering, GTM, Finance, and Legal
- Experience with pricing and packaging strategy, including how to model and present trade-offs across tiers, bundles, and go-to-market motions
- Excellent written and verbal communication skills
- Experience mentoring other PMs and contributing to team-level craft and practices
Desired Qualifications
- Think in full customer journeys and have a natural instinct for removing friction from the buying experience
- Are equally comfortable in a spreadsheet modelling conversion scenarios as you are in a design review shaping checkout UX
- Have strong opinions about what good eCommerce looks like - and can back them up with data
- Thrive operating with high autonomy and aren't waiting to be told what to build next
- Are energized by the idea of building something from a strong foundation
- Want a role that is IC today but keeps a clear path to leading a team as eCommerce grows
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