Principal Product Manager, Engagement Journeys
$182,308–$260,441 year
On-siteNew York, United States
Job Summary
Define and drive the product vision, strategy, roadmap, and execution for Engagement Journeys across Spotify's consumer experience. Build intelligent engagement systems that help listeners naturally discover new formats, features, and devices based on meaningful behavioral signals. Partner with Machine Learning and Data Science teams to develop models that identify user readiness, engagement opportunities, and long-term growth potential. Translate advances in AI, machine learning, and agent technologies into intuitive product experiences that millions of listeners can easily understand and enjoy. Work closely with Engineering, Design, Research, and Data Science to rapidly prototype, experiment, learn, and deliver high-impact product improvements. Influence the evolution of multiple Spotify surfaces and experiences so engagement journeys feel connected rather than fragmented. Define how Spotify measures meaningful engagement, establishing frameworks that help teams prioritize sustainable listener value over short-term gains. Make thoughtful product decisions using behavioral insights, experimentation, customer research, and data, even when operating with ambiguity. Build alignment across senior leaders and cross-functional teams to deliver initiatives that span multiple organizations. Balance innovation with user trust, quality, privacy, and long-term platform integrity. This role supports the Personalization team's mission to help listeners discover more and build lasting relationships with music, podcasts, and audiobooks.
Required Qualifications
- 10+ years of product management experience building consumer products at significant global scale
- successfully delivered products that drive sustained engagement and long-term customer value, not simply acquisition or activation
- deep expertise in experimentation, behavioral analytics, product metrics, and data-informed decision making
- experience influencing products that span multiple user experiences, platforms, or organizational boundaries
- experience working with personalization, recommender systems, or machine learning-powered products
- experience building AI-powered or LLM-enabled consumer experiences, or you're excited by their potential to improve user experiences responsibly
- You have experience working with personalization, recommender systems, or machine learning-powered products
- You bring curiosity about behavioral science, user motivation, or engagement research and enjoy applying those insights to product design
- You have experience building AI-powered or LLM-enabled consumer experiences, or you're excited by their potential to improve user experiences responsibly
- You enjoy exploring data, developing measurement frameworks, and continuously improving how product success is measured
- You're passionate about helping people discover, enjoy, and deepen their relationship with audio experiences
- For this role, you can be within the North America region as long as we have a work location
- This team operates within the Eastern Standard time zone for collaboration
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