Principal Planner

Deliver excellent customer services for local communities by working with colleagues in the Contact Centre and other services to respond to complaints from residents, groups, and Councillors. Support senior officers in facilitating casework arising from appeals, enforcement, and development management activities. Plan and prioritize own work to meet deadlines while contributing ideas to the team service plan. Build strong internal and external partnerships to enable outcome-focused delivery. Manage performance objectives and demonstrate behaviors consistent with the Management Competency Framework.