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Toast4 days ago

Principal HR Business Partner (R&D)

$125,000–$254,000 year

Hybrid · New York City, New York, United States or San Francisco, California, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large
Industry
Retail Software

Job Summary

Principal HR Business Partner (R&D) at Toast, serving as the strategic HR partner for the R&D organization (Engineering, Product, Design) with an advisory role to senior leaders. Responsibilities include shaping org structures and enabling restructurings, leading end-to-end org-design initiatives, driving performance calibrations across Engineering, PM, and Design, promoting a culture of clear expectations and candid feedback, and leveraging data/AI tools to surface org health risks and inform action planning. The role emphasizes partnering with SVPs/VPs and senior directors, influencing talent strategy, and contributing to company-wide people programs such as compensation cycles and leveling. Hybrid work model with hubs in Boston, NYC, Toronto, SF, and Omaha; requires strong analytical skills, high EQ, and experience in high-growth technical environments.

Required Qualifications

  • 10+ years of HR Business Partner experience, with at least 5 years supporting engineering, product, or design organizations
  • Demonstrated expertise in org design — led restructuring initiatives
  • Experience as a trusted partner to VP- and SVP-level leaders; ability to influence and coach
  • Strong analytical skills — comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations
  • Excellent judgment: know when to push, listen, and escalate
  • High EQ and ability to build trust across a diverse, technically-oriented workforce
  • Experience at a high-growth SaaS or fintech company
  • Experience supporting a globally distributed R&D org
  • Ability to navigate organizational complexity and translate people strategy into practical outcomes
  • Track record of driving performance calibrations and culture-building initiatives
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$125k – $254k / yr

Principal HR Business Partner (R&D) · Toast

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