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ToastPosted 2 weeks ago
EXPIRED

Principal HR Business Partner (G&A)

$159,000–$254,000 year

RemoteUnited States or Boston, Massachusetts, United States

Full TimeSenior LevelLargeRetail Software

Job Summary

Partner with G&A SVPs, VPs, and Senior Directors to design and evolve org structures that scale, serving as a trusted advisor during reorganizations and structural changes. Lead end-to-end org design initiatives from diagnosing root causes through stakeholder alignment, change communication, and implementation. Drive consistent, high-quality performance calibrations across Legal, Finance, and People & Places functions while championing a culture of clear expectations and candid feedback. Exercise sound judgment in handling sensitive people data, restructuring plans, and performance information. Cultivate an AI "Builder" approach by adopting and testing AI solutions to address challenges at scale, using engagement data and pulse surveys to surface org health risks. Serve as the G&A voice in the design and rollout of company-wide people programs, ensuring compensation cycles, leveling frameworks, and engagement initiatives land effectively. This high-impact individual contributor role requires navigating organizational complexity and translating people strategy into practical outcomes for senior leaders.

Required Qualifications

  • 10+ years of HR Business Partner experience
  • Demonstrated expertise in org design — you've led restructuring initiatives, not just supported them
  • Experience as a trusted partner to VP and SVP level leaders; you're known for your ability to influence and coach
  • Strong analytical skills — comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations
  • Excellent judgment: you know when to push, when to listen, and when to escalate
  • High EQ and the ability to build trust quickly across a diverse, cross-functional workforce
  • Experience at a high-growth SaaS or fintech company
  • Experience supporting globally distributed teams
  • Candidates located near our hubs in Boston, New York City, Toronto, San Francisco, and Omaha

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