Principal Designer, Ecosystem & Innovation
Remote · United States
Job Summary
Principal Designer, Ecosystem & Innovation at Manychat leads the vision for the product experience across product surfaces, AI-powered workflows, and creator-facing touchpoints. Shapes architecture and design strategy, partners with engineering to raise the bar for production-quality design-engineering experiences, and drives AI-native interaction models and scalable systems. Requires senior-level craft, experience prototyping in code, and strong communications with executive stakeholders; expected to contribute to design leadership while remaining hands-on with craft.
Required Qualifications
- 15+ years of experience designing and shipping products across web and native platforms
- Deep interaction design craft with ability to turn ambiguous problems into inevitable experiences
- Design engineering range; comfortable prototyping in code (Framer, React, or equivalent) and partnering with engineers at spec/implementation level
- AI-native design expertise with experience making AI interactions trustworthy, useful, and human
- Systems thinking and ability to design for scale across product ecosystems
- Executive presence and independence; ability to distill complex design thinking for leadership in ambiguous, high-stakes work
- Bachelor's degree preferred; HCI or related field a bonus
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