Principal Consultant - Education Cloud Architect
RemoteUnited States or Ontario, Canada
Job Summary
Education Cloud Architect role at TELUS Digital to lead design and delivery of Salesforce Education Cloud solutions for higher education. You will define scalable solution architectures, lead discovery and design workshops, develop implementation roadmaps, and ensure successful Education Cloud programs. You will partner with client leadership to align technology investments with institutional goals while driving best practices across data architecture, integration strategy, governance, security, and user experience. The ideal candidate combines deep Education Cloud expertise with strong consulting, leadership, and communication skills and has a proven track record delivering enterprise-scale Salesforce transformations. Responsibilities include end-to-end solution architecture for Education Cloud implementations and digital transformation, guiding executive stakeholders, facilitating workshops, developing architecture diagrams and data models, defining governance and security models, leading data migration, providing architectural oversight, collaborating with cross-functional teams, driving adoption of Salesforce capabilities, contributing to pre-sales, and mentoring teams.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business, Education Technology, or related field.
- 7+ years of Salesforce platform experience.
- 3+ years serving as a Solution Architect, Technical Architect, Lead Consultant, or equivalent leadership role.
- Deep expertise in Education Cloud and higher education business processes.
- Strong understanding of Education Cloud data architecture, including person accounts, relationships, affiliations, academic structures, and student lifecycle management.
- Experience designing enterprise-scale Salesforce solutions involving multiple clouds, integrations, and complex data migrations.
- Proven experience developing enterprise data models, security architectures, and integration frameworks.
- Strong understanding of Salesforce platform capabilities, declarative architecture, Flow, OmniStudio, Experience Cloud, and related technologies.
- Exceptional communication, presentation, stakeholder management, and consulting skills.
- Ability to translate complex business requirements into scalable technical solutions and strategic roadmaps.
Desired Qualifications
- Salesforce Education Cloud Consultant Certification.
- Salesforce Application Architect Certification.
- Salesforce System Architect Certification.
- Salesforce Data Cloud Consultant Certification.
- Experience with Student Information Systems (SIS), ERP platforms, and higher education technology ecosystems.
- Experience leading enterprise data migration and modernization initiatives.
- Experience supporting pre-sales activities, solution estimation, and executive presentations.
- Strong understanding of Agile delivery methodologies and large-scale program execution.
- Leadership Competencies
- Strategic Leadership — Ability to establish a long-term vision and technology roadmap that aligns with institutional goals and business outcomes.
- Client Partnership — Trusted advisor capable of developing executive-level relationships and guiding organizations through complex transformation initiatives.
- Team Leadership — Ability to mentor, coach, and develop high-performing delivery teams while fostering collaboration across functions.
- Innovation and Problem Solving — Demonstrates creativity and strategic thinking when addressing complex business and technical challenges.
- Accountability and Ownership — Takes responsibility for solution quality, delivery success, and client outcomes.
- Character and Service — Leads with integrity, empathy, resilience, and a commitment to helping clients, colleagues, and communities succeed.
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