Principal Associate, Process Manager
$98,900–$112,900 year
On-sitePlano, Texas, United States
Job Summary
Lead a small team and direct others on projects while owning oversight of the team's process improvement work. Collect data and information, using analytics and reporting to provide transparency to senior leadership. Identify and implement larger process improvements driving issue resolution and risk mitigation activities. Track and resolve process breakdowns, understand customer needs, and develop formal process documentation including procedures and flow diagrams. Act as a subject matter expert to partner with project customers, clarifying needs and providing appropriate solutions. This role supports the Move On experience, delivering processes that impact the company's bottom line. Candidates must bring at least three years of process management experience and the ability to influence up.
Required Qualifications
- High School Diploma, GED or equivalent certification
- At least 1 year of experience with Microsoft Office or G Suite
- At least 3 years of Process Management experience
Desired Qualifications
- Bachelor's Degree or military experience
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
- 1+ years of experience in Compliance or Risk Management
- 2 + years of experience in Financial Services Industry
- 4+ years of experience in Process Management
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.