Principal AI Engineer

Principal AI Engineer leading the Simplification Center of Excellence by shaping technical strategy and architecture for enterprise-scale simplification capabilities. Responsible for defining roadmaps, setting engineering standards, mentoring engineers, and collaborating with product, experience, data, and operations teams to deliver secure, scalable, and human-centered AI-driven solutions. Key duties include advising senior IT/business leaders on service simplification, defining system architecture and technology stack, conducting code reviews, driving DevOps and CI/CD practices, participating in hiring, and enabling rapid prototyping and solution validation across multiple teams and domains. Core skills include full-stack capabilities, cloud architecture (Azure/GCP), Kubernetes, AI architectures (LLMs, vector databases, embeddings, prompting, agents), test-driven development, and a passion for improving customer experiences through thoughtful design. Qualifications emphasize 10+ years of software engineering experience, 3+ years in architecture/lead roles, 2+ years leading people/projects, and strong cross-functional collaboration.