PreSales Solutions Engineer
On-siteAtlanta, Georgia, United States
Job Summary
Serve as the primary technical resource during the sales cycle for large enterprise merchants and partners, engaging both in person and remotely to articulate the value of Verifone's products and solutions. Partner closely with account executives to support product pitches, respond to technical objections, and tailor messaging to the specific needs of each prospect. Design and deliver customized product demonstrations showcasing hardware and software capabilities, while collaborating with product management to architect high-level customer solutions. Respond to technical sections of RFPs and RFIs, working cross-functionally to produce accurate responses. Build and maintain relationships with technical stakeholders at key accounts and integration partners, acting as a trusted advisor throughout pre-sales and early post-sales phases. Capture and communicate customer feedback, competitive intelligence, and technical gaps back to product and engineering teams to inform roadmap prioritization. This senior individual contributor role is based in Verifone's in-office culture in North America.
Required Qualifications
- 7+ years of experience in a PreSales, Sales Engineering, or Solutions Consulting role within the payments, fintech, or enterprise technology industry
- Deep understanding of card-present payment environments, including POS hardware, payment terminals, payment gateways, certification processes, and transaction flows
- Hands-on familiarity with Verifone hardware and software solutions, or equivalent experience with a leading payments hardware vendor
- Proven ability to communicate complex technical concepts to both technical and non-technical audiences, including executive stakeholders
- Experience designing and delivering product demonstrations and solution presentations in enterprise sales environments
- Strong written communication skills with demonstrated experience contributing to RFP/RFI responses and technical proposals
- Proven track record of leading technical and product presentations for enterprise audiences, including the ability to structure a narrative, manage Q&A, and adapt in real time to audience needs
- Collaborative team player with the ability to work effectively across Sales, Product, and Engineering functions
- Exceptional verbal and written communication skills, with the ability to adapt style and depth for any audience, from engineers to executives
- High degree of empathy and active listening skills; able to quickly understand customer pain points, priorities, and constraints and reflect them accurately back to internal teams
- Highly organized, with the ability to manage multiple concurrent engagements, deadlines, and stakeholder relationships without losing detail
- Self-directed and comfortable operating with minimal oversight; able to prioritize independently and drive engagements forward in ambiguous or fast-moving situations
Desired Qualifications
- Experience working with large enterprise merchants, ISVs, or payment partners in a technical capacity
- Familiarity with payment software platforms, device management systems, and integration architectures common in the payments industry
- Background in solution architecture or technical consulting, with experience translating business requirements into hardware and software configurations
- Exposure to EMV, PCI-DSS, and other relevant payment security standards and certification frameworks
- Experience supporting or enabling channel partners and system integrators in a technical pre-sales capacity
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