Préposé(e) aux Services – Syndiqué | Funeral Attendant - Union
On-site · Montréal, Quebec, Canada
Job Summary
Funeral Attendant (union) assists with all funeral home and cremation duties, meets the public, provides information on funeral and cremation services, answers phones, assists at funerals/memorials, and supports location management. Responsibilities include preparing services (flowers, casket, urn, photos, keepsakes), handling remains (dressing, moving), maintaining vehicles, and performing administrative tasks (fax, computer, phones, debit machine, typewriter, postage, stereo/video). Requires minimum high school education or equivalent, customer service experience, compassion and integrity, and the ability to work with families in a professional, team-oriented environment. Work is indoors/outdoors with local travel as needed; hours may extend beyond standard times, including evenings and weekends.
Required Qualifications
- Equivalent to high school education and completion of a diploma program in funeral service or equivalent experience
- Experience in funeral industry would be a plus
- Customer service and/or sales experience is an asset
- Knowledge of computers and some software is an asset or willingness to learn
- High level of compassion and integrity
- Good communication skills
- Problem solving skills
- Professional and team-oriented
- Ability to work indoors and outdoors in all seasons
- Physical ability to handle lifting and driving as described
- Work hours beyond standard hours as needed
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