Premier de Réception (H/F) - CDI - 39h

Supervise, animates, and supports the reception team daily while ensuring a memorable guest experience at every stage of the stay. Manages arrivals, departures, billing, and cash handling, including reservation management and room assignments based on specific client requests. Responds professionally to calls, emails, and inquiries, resolving complaints with tailored solutions. Drives additional sales for bars, spa, and hotel services while promoting the ALL - Accor Live Limitless loyalty program. Performs administrative controls, consolidates cash receipts, and monitors OTA extranets. Ensures adherence to procedures and contributes to continuous service improvement. Works rotating shifts covering morning, day, and evening periods with a full-time commitment of 39 hours.