Pre-Sales Support Analyst
On-siteChicago, Illinois, United States
Job Summary
Support the sales organization by preparing RFPs, RFIs, and other pre-sales documentation while drafting, editing, and proofreading proposal responses and client-facing materials. Coordinate with subject matter experts to gather information, maintain the proposal content library, and track deadlines using project management tools. Ensure submissions are accurate, well-formatted, and completed within established timelines while assisting teams in developing customized responses for prospective clients. Identify opportunities to improve proposal processes and templates, manage special projects related to the sales cycle, and collaborate across functions to build positive working relationships.
Required Qualifications
- 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or related field
- Bachelor's degree in business administration, marketing, communications, english, health administration, or a related field
- Strong written and verbal communication skills
- Excellent proofreading and attention to detail
- Strong organizational and time management abilities
- Basic project coordination skills
- Critical thinking and problem-solving capabilities
- Ability to manage multiple priorities and deadlines
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams
- Ability to work collaboratively across functions and build positive working relationships
- Commitment to producing high-quality, accurate work
- Strong attention to detail
- Curiosity and willingness to learn
- Initiative and accountability
- Positive and collaborative approach
- Adaptability in a fast-paced environment
- Professionalism and integrity
- Customer-focused mindset
- Action Oriented
- Communicates Effectively
- Customer Focus
- Plans and Aligns
- Tech Savvy
- Resourcefulness
- Self-Development
- Collaborates
Desired Qualifications
- Internship, co-op, or project experience involving business writing, research, or document management
- Experience supporting RFPs, proposals, bids, or client-facing business communications
- Exposure to healthcare, insurance, employee benefits, wellness, or technology industries
- Experience using AI tools
- Recent graduates with strong academic achievement and internship experience
- Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems
- Experience working with proposal automation tools
- Familiarity with employee benefits, wellness, or healthcare terminology
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