Pre-Sales Solutions Architect
RemoteMexico
MexicoRemoteFull TimeMedium
Full TimeMedium
Job Summary
Analyze complex client business requirements and research to develop accurate technical solution proposals, including high-level designs, technical blueprints, and statements of work for custom engineering and modernization projects. Prepare effort and cost estimations for CX solutions, integrations, and support services while collaborating with sales and delivery teams to shape technical proposals across team extension and managed services models. Contribute to sales engineering effectiveness by identifying strategic issues, recommending courses of action, and facilitating knowledge transfer to marketing and delivery organizations.
Required Qualifications
- University degree in mathematics, computer science, software development, or information technology
- 10+ years of experience in software engineering, professional services, technical consulting, or solution architecture roles
- Proficiency with modern architecture patterns, such as microservices, event-driven systems, API-first design, and containerization
- Strong communication and collaboration skills with the ability to interface directly with both technical and business stakeholders
- Demonstrated experience in client interactions, pre-sales engagements, customer workshops, and solution development processes
- Ability to thrive in fast-paced environments and deliver under tight deadlines
Desired Qualifications
- Exposure to Customer Experience (CX) technologies or enterprise customer engagement platforms (e.g. Genesys, NICE, or similar)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.