Pre-Litigation Case Manager
$12,480–$22,880 year
On-siteMinneapolis, Minnesota, United States
Job Summary
Serve as the primary client contact for an active pre-litigation caseload, keeping clients informed on status, next steps, and timelines. Collect, organize, and index client documents, personnel records, and evidence; identify gaps and follow up until complete. Prepare case summaries, chronologies, damages information, and written demand documents to support attorney evaluation and demand letters. Maintain accurate case records and pipeline stages in our CRM (HubSpot); flag stalled matters and aging follow-ups. Track statutes of limitation and internal deadlines; escalate risk early. Coordinate with intake and litigation teams on case handoffs in both directions. This role suits someone who is systematic, thorough, and energized by measurable progress.
Required Qualifications
- 3+ years in a legal support, case management, paralegal, or client service role
- Excellent written and verbal English communication, including with clients under stress
- Strong follow-through: you close loops, document as you go, and never let a deadline surprise you
Desired Qualifications
- plaintiff-side or employment law experience
- Comfort with technology and data
- experience with a CRM or case management system
- Empathy for working people and a commitment to employee advocacy
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