Praktikum im Bereich Technical Support Individual-Request (m/w/d)
On-siteNürnberg, Bavaria, Germany
Job Summary
Manage customer orders and administrative implementation in DATEVasp and DATEV-SmartIT cloud solutions, including Exchange, Exchange Online, and MailStore deployments. Execute Microsoft Tenant management and ensure smooth execution of mail system migrations. Perform initial error analysis and independent troubleshooting when issues arise post-implementation. Maintain continuous communication with customers to support individual requests and actively contribute to information and knowledge management. Participate in the conception and implementation of process optimizations and automation measures. This student position requires a Bachelor's, Master's, or law student with IT experience and programming basics, offering a potential path to a Werkstudent role after 5-6 months.
Required Qualifications
- Bachelor- oder Masterstudium
- Staatsexamen
- Studium der Informatik
- Studium der Wirtschaftsinformatik
- vergleichbarer Studiengang
- erste praktische Erfahrungen im IT-Bereich
- grundlegende Programmierkenntnisse
- strukturiertes Arbeiten
- selbständiges Arbeiten
- Übersicht bei komplexen Themen behält
- schnelle Einarbeitung in neue und anspruchsvolle Inhalte
- Freude am Umgang mit Kolleg:innen, Kund:innen und Geschäftspartner:innen
- 5-6 Monate Praktikum
- Werkstudententätigkeit im Anschluss
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