Praktikum im Bereich Complaint Management

Handle customer complaints independently by finding solutions that align with internal guidelines, legal requirements, and diverse stakeholder interests. Work directly with sales, customer service, and product management departments while maintaining communication with technicians and end customers via phone and written channels. Make autonomous decisions and collaborate closely with various teams to gain deep insights into the company's technology and strategy. Depending on your interests, take on special tasks in process optimization, reporting, or strategic projects with room for design.