Practice Support Assistant

Manage complex scheduling tasks including appointment booking, template adjustments, and patient outreach. Perform insurance authorizations, ensure accurate data collection and reporting, and handle follow-up activities and referral tracking. Deliver exceptional customer service by resolving escalated issues, while overseeing waiting room operations and assisting with check-in/check-out processes. Complete forms, process prior authorizations and prescription renewals, and collaborate with supervisors on coverage and workflow. Lead huddles as needed and participate in quality improvement initiatives. Full-time, 40-hour shift Monday through Friday from 7:30am to 5pm.