Practice Support Assistant II
$37,398–$66,810 year
On-site · Wellesley Hills, Massachusetts, United States
Job Summary
Provide advanced administrative support in the OB/GYN department as a Practice Support Assistant II, handling complex scheduling and data tasks, onboarding and training new staff, managing patient outreach and referral tracking, overseeing check-in/out and waiting room operations, processing FMLA forms, and collaborating with supervisors on coverage and workflow. The role includes floating to up to three nearby practices for coverage and participating in quality improvement initiatives and special projects. Strong Microsoft Office, scheduling software, and electronic medical records skills (Epic or equivalent) are preferred, along with effective problem-solving and patient-management abilities.
Required Qualifications
- High School Diploma/GED (or higher)
- 1+ years of administrative experience in a healthcare setting
- Ability to float to 3 other practices in the area when needed to provide coverage
- Access to reliable transportation & valid US driver's license
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