Practice Support Assistant – Full-Time (80 hours per pay period) | Monday–Friday, Variable 6:45am–5:15pm | Bronson Ear Nose & Throat – Kalamazoo
On-site · Kalamazoo, Michigan, United States
Job Summary
Support the daily operations of Bronson Ear Nose & Throat by performing a range of administrative duties: answering phones, greeting patients, scheduling appointments, patient check-in, and obtaining/verify demographic and insurance information. Process charges and payments using practice management systems (MISYS/Tiger or similar), prepare documents and correspondence, maintain medical records, ensure accuracy and confidentiality, coordinate with office staff, and assist with general clerical tasks to support a high-quality patient experience.
Required Qualifications
- High school diploma or GED
- 3-6 months of related experience
- Keyboarding and computer skills
- Ability to maintain confidentiality of sensitive medical information
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