Practice Relations Ambassador & Scheduling Coordinator

Build and maintain relationships with general dentists and specialists through regular office visits, drop-ins, and networking to develop new referral partnerships. Plan, schedule, and coordinate Lunch & Learns, CE courses, open houses, and community events while capturing photos and videos for social media and local marketing. Track referral trends and market activity to identify growth opportunities and provide insights to leadership. Provide concierge-level customer service by answering phones, scheduling appointments, and coordinating patient care with professionalism. Prepare daily schedules to maintain smooth patient flow and assist with patient financial responsibilities and administrative duties. Ensure patient confidentiality and HIPAA compliance while managing multiple priorities. This hybrid role supports the growth of our new Concord practice location, focusing on referral development and relationship management alongside front-office operations.