Practice Operations Manager
$115,000–$130,000 year
On-site · Brooklyn, New York, United States
Job Summary
Oversee day-to-day operations of the medical practice, including scheduling, patient services, provider support, staff management, insurance workflows, and office administration. Ensure efficient workflow across departments; manage administrative staff, scheduling teams, and operational support functions; monitor scheduling efficiency, cancellations, waitlists, and service availability; oversee patient scheduling, provider utilization, and overall patient experience; support provider onboarding and training; manage insurance verification and authorizations; ensure compliance with policies and documentation standards; coordinate staff training and professional development; manage office operations, facilities, and vendor relationships; partner with leadership to drive process improvements and organizational growth.
Required Qualifications
- 2+ years of healthcare operations, practice management, or office management experience
- Experience managing administrative and support staff
- Strong understanding of scheduling, patient services, and office operations
- Experience working with EMR systems
- Knowledge of insurance verification, authorizations, and healthcare administrative processes
- Excellent organizational, communication, and problem-solving skills
- Ability to manage multiple priorities and deadlines
- Strong leadership and team development abilities
- Bachelor’s degree preferred
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