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Mai Placement1 week ago

Practice Operations Manager

$115,000–$130,000 year

On-site · Brooklyn, New York, United States

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

Oversee day-to-day operations of the medical practice, including scheduling, patient services, provider support, staff management, insurance workflows, and office administration. Ensure efficient workflow across departments; manage administrative staff, scheduling teams, and operational support functions; monitor scheduling efficiency, cancellations, waitlists, and service availability; oversee patient scheduling, provider utilization, and overall patient experience; support provider onboarding and training; manage insurance verification and authorizations; ensure compliance with policies and documentation standards; coordinate staff training and professional development; manage office operations, facilities, and vendor relationships; partner with leadership to drive process improvements and organizational growth.

Required Qualifications

  • 2+ years of healthcare operations, practice management, or office management experience
  • Experience managing administrative and support staff
  • Strong understanding of scheduling, patient services, and office operations
  • Experience working with EMR systems
  • Knowledge of insurance verification, authorizations, and healthcare administrative processes
  • Excellent organizational, communication, and problem-solving skills
  • Ability to manage multiple priorities and deadlines
  • Strong leadership and team development abilities
  • Bachelor’s degree preferred
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$115k – $130k / yr

Practice Operations Manager · Mai Placement

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