Practice Manager
$75,000–$90,000 year
On-siteBaltimore, Maryland, United States
Job Summary
Lead operational and business functions for SOL Mental Health practices by supervising non-clinical Care Team Members and partnering with Therapy Supervisors to align clinical and operational priorities. Drive patient access and flow by implementing standardized workflows, optimizing scheduling, and improving key metrics such as new patient conversion and retention. Oversee front desk operations, self-pay collections, and budget management while managing, coaching, and developing the administrative care team. Ensure regulatory compliance and lead quality improvement efforts to create an environment where exceptional mental health care flourishes. This role requires 3+ years of healthcare practice management experience and a Bachelor's degree.
Required Qualifications
- 3+ years of experience in healthcare practice management
- Bachelor's degree
- healthcare administration background
- Demonstrated success in team leadership and development
- Strong organizational and communication skills
- Proven ability to manage financial and operational metrics
- Experience with healthcare electronic health records, practice management, and scheduling systems
- Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, and must be able to lift up to 15 pounds at times
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