Practice Manager
On-siteReno, Nevada, United States
Reno, Nevada, United StatesOn-sitePart TimeSenior LevelLarge
Part TimeSenior LevelLarge
Job Summary
Supervise a team of Opticians, Technicians, and Patient Care Coordinators while resolving patient and employee issues. Convey a customer-centric approach by coaching staff to deliver exceptional service and serve as a role model. Analyze financial data to optimize profitability and manage product, inventory, and cost of goods. Ensure compliance with billing, staff behaviors, and HIPAA regulations while conducting performance evaluations and training. Recruit high-caliber talent and collaborate with Optometrists to improve workflow efficiency. Maintain Keplr Vision's core values and uphold the highest standards of care.
Required Qualifications
- Prefer optical experience and/or minimum of 2 years of retail management/supervisory experience
- General understanding of operations, processes, and high level of business acumen
- Excellent communication, organizational, leadership, and interpersonal skills
- Ability to set, monitor and achieve productivity goals
- Ability to problem solve, exercise sound judgment, and exhibit a high level of attention to detail
- Understanding of optometric business processes and strategic development
- Ability to handle and prioritize multiple tasks and meet required deadlines
Desired Qualifications
- Excellent customer service skills and personal presentation
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