Practice Co-ordinator

Provide a warm welcome to patients and manage telephone enquiries, appointments, payments, and general reception duties. Coordinate the day-to-day running of the practice, maximise the appointment book, and support clinicians' time. Act as a key point of contact to resolve queries, take ownership of patient feedback, and identify improvements to the patient experience. Support stock management, maintain practice cleanliness and organisation, and ensure compliance with Health & Safety and decontamination requirements. Communicate effectively with clinicians to promote a positive team culture and assist the wider management team with administrative tasks.