Practice Assistant Senior

Practice Assistant Senior at Mass General Brigham performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Responsibilities include scheduling patient appointments and maintaining appointment records, assisting callers with routine inquiries, processing patient billing forms and scanning documents to the patient medical record, serving as a Super User for scheduling, registration and billing systems, providing training to others, overseeing daily activities of practice staff in collaboration with a supervisor, handling co-payments and prior authorizations as needed, and managing non-routine phone calls and messages. The role requires strong technology skills, effective written and verbal communication, excellent time management, organization, and the ability to work onsite in a pediatric GI and nutrition clinical setting. Benefits and compensation information are provided in the posting; typical schedule is Monday through Friday, onsite at 32 Fruit Street, Boston, MA.