Practice Assistant - Rehab Clinic BWH
$36,837–$51,875 year
On-site · Boston, Massachusetts, United States
Job Summary
Perform administrative and clerical duties to support the Rehabilitation/Physical Therapy clinic, including scheduling patient visits, check-in/check-out, co-pay collection, insurance authorizations and referrals, handling patient inquiries, and supporting EPIC-based scheduling and billing processes for the clinic at 70 Francis Street, Boston. Role requires basic clinical-support tasks, strong organizational skills, and effective communication; Spanish language skills are preferred.
Required Qualifications
- High School Diploma or Equivalent
- 2-3 years office experience
- Spanish language proficiency preferred
- Proficiency with Office Suite
- Knowledge of scheduling and front desk operations
- Experience with EPIC or similar medical records/scheduling system
- Ability to handle patient inquiries and maintain HIPAA compliance
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