Practice Assistant II
$36,837–$51,875 year
On-siteBoston, Massachusetts, United States
Boston, Massachusetts, United StatesOn-siteFull Time$36,837–$51,875 yearHigh School Or EquivalentHealthcare TechEnterprise
Full TimeHigh School Or EquivalentEnterpriseHealthcare Tech
Job Summary
Schedule patient appointments, maintain records, and greet patients while managing phone calls and message routing. Process billing forms, scan documents into EPIC, and request medical records or laboratory results. Distribute mail, prepare correspondence, and collect co-payments. Handle prior authorizations, prescription refills, and test result inquiries. Serve as an EPIC Super User for scheduling, registration, and billing systems, including advanced surgical scheduling and staff training.
Required Qualifications
- High School Diploma or equivalent
- 2–3 years of office experience
- Proficiency with Microsoft Office and standard office equipment
- Knowledge of office operations and administrative procedures
- Strong phone, customer service, verbal, and written communication skills
- Ability to manage multiple priorities and maintain accuracy in a fast-paced environment
- Excellent organizational and time-management skills
- Ability to follow established processes and work effectively within a team
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