Practice Administrator
On-site · King of Prussia, Pennsylvania, United States or Plymouth Meeting, Pennsylvania, United States
Job Summary
Practice Administrator overseeing three care centers (Bryn Mawr, Plymouth Meeting, King of Prussia) with responsibilities spanning strategic growth and long-term business planning, quality improvement initiatives, and achievement of operational KPIs. Leverages data (Tableau) to support decision-making, collaborates with RCM partners on billing/payor concerns, leads or participates in MSO or regional initiatives, develops and documents care center workflows to optimize operational efficiency, startups new programs and revenue opportunities, and oversees patient experience improvement and escalation of patient complaints. Manages cash processes, budgeting and spending controls, and oversees procurement and regulatory compliance (CLIA, OSHA, DOH) in coordination with MSO supports. Works with marketing, referring practices, credentialing of providers, and staffing lifecycle (recruitment through separation) for approximately 30-45 staff across 1-3 locations. Travel required up to 20%; role is on-site.
Required Qualifications
- 4-year degree from an accredited college in business, healthcare, or related field required
- 3+ years of experience managing a high-volume practice
- Experience managing a multi-site practice
- Experience with electronic billing process and medical insurance
- Experience with electronic health records (EHR) systems and healthcare information technology (eCW preferred)
- Knowledge of regulatory and state governing bodies (CLIA, OSHA, CDC, DOH)
- Strong analytical and data skills (Tableau)
- Excellent organizational, leadership, and interpersonal skills
- Ability to recruit, mentor, and manage a team of 30+ colleagues
- Travel up to 20% and on-site presence
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