Pr. Coordinator, Bank Operations Levies and Garnishments
On-siteAlabang, Calabarzon, Republic of the Philippines
Alabang, Calabarzon, Republic of the PhilippinesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Process bank levies, garnishments, and restraints from initiation to completion while ensuring daily service level agreement compliance. Serve as a subject matter expert on legal processes, resolving complex issues, managing escalations, and providing expert guidance to the team. Coordinate daily departmental workflow, direct peer work, and support outbound check processing and escalated mailbox responses. Maintain highest quality assurance standards and drive associate productivity through regular mentorship. Work onsite in a fast-paced back office environment with a night shift schedule.
Required Qualifications
- Two (2) years college level education or equivalent work experience
- At least two (2) years experience in a call center environment or any equivalent work experience
- At least one (1) year of experience using Microsoft Office or Google Suite
- Strong communication and problem solving skills
- Candidates must be amenable to a night shift schedule
Desired Qualifications
- At least 2 years of customer service or banking experience
- Experience in deposit operations
- Experience in bank account servicing
- Experience in ACH
- Experience in Tax Levies/ Liens
- Experience in Paralegal
- Experience in legal orders
- Experience in payment operations
- Experience in account restraints
- Experience in back office financial services
- Experience in U.S. banking processes is an advantage
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