Power BI 24x7 Workplace Support (Hardware)

Install, repair, and provide technical maintenance for PC products and component hardware and software at customer locations. Perform advanced-level maintenance on all products, including lower-complexity installation activities, while ensuring systems operate as designed. Take complete ownership of onsite service activities, schedule services, and collaborate with technical teams to resolve customer issues. Provide technical feedback on equipment and processes to improve service delivery, identify systemic issues, and contribute to client-services metrics and documentation. Monitor technical and process issues to proactively recommend service improvements to management. Requires high school diploma, 2–4 years of experience, and eligibility for U.S. government authorizations for export-controlled commodities.