Postal Service Leader
On-site · Miami Gardens Broward County, Florida, United States
Job Summary
Oversee all mail operations and USPS-compliant processes in an on-site Miami, FL mail room. Lead staff, manage mail room procedures, vendor relationships, and postal equipment operations, including Pitney Bowes systems and FedEx/UPS/DHL shipping. Ensure quality assurance, regulatory compliance, and accurate documentation while driving cost efficiencies. Build and coach a capable team, develop schedules, monitor metrics, and implement process improvements to maintain efficient mail distribution for an insurance company. Bilingual English/Spanish communication is required to support operations and cross-functional collaboration.
Required Qualifications
- Minimum 5 years of mail room, postal operations, shipping, or logistics experience
- Minimum 3 years of supervisory or management experience
- Experience in insurance, financial services, legal, or regulated industries preferred
- Extensive USPS regulations and mailing requirements knowledge
- Advanced Certificate of Mailing knowledge and experience
- Advanced Pitney Bowes system knowledge and experience
- Strong FedEx shipping and logistics knowledge
- Knowledge of Certified Mail, Registered Mail, and USPS compliance procedures
- Strong understanding of mail tracking and record retention requirements
- Experience with shipping and postal software systems
- Strong Microsoft Office Suite skills, particularly Excel
- Bilingual proficiency in English and Spanish
- Ability to lift and move mail trays, packages, and supplies up to 50 pounds
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