Post Closing CEMA/COOP Specialist
RemoteUnited States or Cleveland, Ohio, United States
Job Summary
Monitor a suspended closed loan pipeline requiring the shipment of CEMA and Cooperative (CO-OP) loan files. Perform due diligence review of CEMA and CO-OP documentation for accuracy, identify and obtain missing items required to complete the collateral package, and document missing items within the LOS System. Assemble CEMA and CO-OP collateral packages and ship to investors, while receiving and making calls to clients and third parties related to post closing items. Act as the primary contact for settlement agents to send documents for signing and return them for filing, and assist the Closing Department with company signed documents needed for recording. Meet daily production goals set by management and adhere to internal SLA timelines. Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.
Required Qualifications
- Minimum 2 years' experience in mortgage closing and/or post closing activities
- working knowledge of CEMA and CO-OP loan files
- Excellent prioritization and time management skills
- Excellent attention to detail, organizational, and analytical skills
- Excellent customer service and communication skills
- Proficient in Microsoft Office Suite
Desired Qualifications
- Current Notary Public
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