Post Close Specialist
On-siteSaint Paul, Minnesota, United States
Saint Paul, Minnesota, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Conduct post-closing loan servicing tasks including opening mail, checking in files, stacking, and responding to routine client inquiries. Audit and quality control closed files up to 300 pages per lender guidelines, ensuring timely delivery of residential loan files for funding. Check-in closed files into the computer system with accuracy while handling client issues and corrections via email. Maintain solid organizational skills to meet compliance deadlines and manage alpha numeric data entry. Requires ability to lift up to 25 pounds and work independently in a fast-paced environment.
Required Qualifications
- H.S. Diploma or Equivalent
- Ability to use basic computer programs, including Microsoft Word, Excel, and Outlook
- Excellent time management skills as well as attention to detail
- Must be able to work in a fast-paced environment
- Ability to lift up to 25 pounds
Desired Qualifications
- Ability to understand all recordable documents and to identify them
- Ability to handle client issues and corrections with professional responses via email
- Ability to work quickly and calmly in a busy environment
- Critical thinking, problem solving, attention to detail are crucial
- Solid organizational skills with demonstrated ability to multi task and meet deadlines
- Proficient with Microsoft Office including: Outlook, Excel and Word
- Ability to work independently as well as cooperatively with team members
- Strong customer service skills
- Solid alpha numeric data entry skills
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