Portland Branch Manager
On-site · Portland, Victoria, Australia
Job Summary
Portland Branch Manager at Beyond Bank leads a customer-centric team to deliver exceptional service, drive sales targets, and foster community engagement. Responsibilities include coaching and monitoring performance, understanding customers’ financial needs to offer tailored solutions, collaborating with specialists and stakeholders to deliver comprehensive financial solutions, ensuring operational efficiency, and championing change and innovation while upholding the bank’s values. The role requires strong leadership, relationship-building, knowledge of consumer lending, risk management, and a commitment to community development and local business.
Required Qualifications
- Leadership experience
- Customer service excellence
- CRM experience
- Consumer lending knowledge
- Community engagement
- Risk management
- Operational excellence
- Team coaching and development
- Ability to drive sales targets
- Commitment to organisational values
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