Portfolio Leader (Builder People Lead)
On-siteBengaluru, Karnataka, India
Job Summary
Lead a blended delivery team of Technical Builders and Deployment Strategists to deploy Agentforce solutions inside complex enterprise environments. Own capacity planning, talent acquisition, and staffing to ensure squads have the horsepower to ship production AI at scale. Serve as the final technical escalation point for architectural judgment across the Salesforce platform, LLMs, and agentic orchestration, unblocking complex data readiness and multi-agent challenges. Partner directly with Product and Engineering organizations to convert field insights from high-stakes deployments into features on the Agentforce core roadmap. Recruit, mentor, and develop elite technical and strategic talent while driving operational velocity and coaching teams on optimization. Establish strong executive-level relationships within the customer portfolio to ensure flawless activation and sustained production value.
Required Qualifications
- 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams
- Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem
- Hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments
- Direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform
- Strong background navigating high-touch customer strategies at a Global level
- Exceptional executive-level communication and influence skills
- Exceptional problem-solving instincts
- Extreme resourcefulness
- "get-things-done" demeanor
- Ability to hold your own in a room with customer CTOs and enterprise architects
Desired Qualifications
- Hands-on experience building multi-agent systems
- Experience with prompt engineering pipelines
- Experience with deterministic AI guardrails
- Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines
- Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist)
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