POPULATION HEALTH - REFERRAL COORDINATOR
On-site · Idaho Falls, Idaho, United States
Job Summary
Coordinate internal and external communications among staff, patients and providers while handling scheduling for referrals, appointments and related records. Gather and verify medical records and ensure distribution to appropriate staff; confirm appointments, arrange transportation/interpretation if needed, and follow up on post-referral correspondence. Maintain patient confidentiality under HIPAA and support office personnel in daily duties. Requires high school diploma (GED) and at least one year of related scheduling or customer-service experience; familiarity with medical terminology and hospital information systems is preferred.
Required Qualifications
- High school diploma or GED
- Basic course in medical terminology/anatomy preferred
- Minimum one year related experience in scheduling processes
- Minimum one year customer service experience preferred
- Minimum six months experience in a medical clinic preferred or sufficient additional education
- Ability to use hospital information system and basic computer functions/software
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