POM (Product Operations Manager)

Product Operations Manager to execute and coordinate tour operations across the U.S., Canada, and international programs. Responsible for vendor inventory, vendor communication, on-tour support, and real-time problem solving. Works with Tour Directors/Guides, Sales, Air and Operations teams to ensure high-quality guest experiences. Key duties include managing vendor space bookings, communicating with hotels and motorcoach operators, releasing unused space per contracts, preparing itineraries and technical details, handling post-tour expenses and reporting, assisting with on-tour guest issues, and supporting overall tour execution with strong organizational and communication skills.