Poker Dealer
On-site · Miami, Florida, United States
Job Summary
Poker Dealer – oversee live poker games and tournaments (Texas Hold’em, Omaha, Stud) while delivering service-focused guest experiences. Responsibilities include greeting and assisting staff, maintaining game integrity and speed, recalling betting rounds, assisting with cleanliness and conditions of the poker room, reporting suspicious activity, upholding Internal Control Standards and Tribal Gaming Agency policies, and collaborating with managers and team members in a fast-paced, smoke-filled environment. Requires English communication, a high school diploma or equivalent, Tribal Gaming License eligibility, 3 years’ poker room experience, PC skills (MS Word/Excel), physical stamina for long shifts, ability to lift 20 pounds, and strong customer-service orientation. Schedule varies; position operates seven days a week, 24 hours with shifts that may be assigned to meet business needs.
Required Qualifications
- Must be able to communicate in English
- High school diploma or equivalent
- Must be able to obtain and maintain a Tribal Gaming License
- 3 years of experience in poker room
- Working knowledge PC skills including MS Word and Excel
- Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment
- Be able to work indoors and be exposed to various environmental contaminants including smoke
- Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned
- Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives
- Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner
- Must be able to address stressful situations with clients with dignity and the utmost tact and politeness
- Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods
- The primary responsibility of the poker dealer is to oversee the poker games and keeping gameplay moving
- Able to deal live poker games and poker tournaments, including but not limited to Texas Hold’em, Omaha, and Stud
- Proactively and respectfully greet, interact and assist the staff in a professional manner to foster a harmonious working environment
- Maintain the integrity of the game at all times
- Understand the rules and procedures of all table games and marketing communication offered
- Maintain the speed and accuracy of the games by continually moving the action appropriately
- Must recall and repeat betting rounds
- Assist in all areas of the poker room, including cleanliness, appearance and overall conditions
- Notify Supervisor/Manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
- Adhere to the Miccosukee Service Expectations
- Maintain complete knowledge of and comply with all departmental policies and procedures
- Maintain confidentiality of pertinent casino data
- Maintain clear and open communication with guests, managers and team members
- Consistent and regular attendance is an essential function of this job
- Performs other related duties as assigned
- This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position.
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