Pointer — Forward Deployed Engineer
$180,000–$250,000 year
On-siteSan Francisco, California, United States
Job Summary
Embed with customer finance teams to shadow experts, map decision logic, and capture tribal knowledge. Build and deploy tailored computer-use agents against their real systems, then own the field-to-product feedback loop so ground-level learning shapes the platform. Deliver implementation across the post-sales lifecycle, including paid proofs of concept, while presenting sharp demos sequenced around specific workflows. Translate technical details for stakeholders and think in terms of business outcomes to show leadership that manual work takes hours. This forward-deployed role at a seed-stage AI company offers a direct path to leading the post-sales function, with relocation support and competitive equity.
Required Qualifications
- Outstanding commercial and customer-facing instincts
- A clear, concise communicator who can translate between technical and non-technical stakeholders and read between the lines
- A genuine technical baseline — enough to understand how things work under the hood and implement well
- Comfortable with ambiguity and quick to find creative solutions
- Thinks in terms of business outcomes
- 0–4 years of experience
- Able to work in person in San Francisco, mostly five days a week
Desired Qualifications
- Background in consulting, solutions engineering, growth engineering, or as a technical founder
- Generalist engineering range across backend, frontend, and ML-adjacent work
- Client-facing technical operations experience (e.g. a CS background followed by a hands-on, customer-facing ops role)
- Real design and presentation taste — demo pacing, visual clarity, and narrative arc
- Experience at a strong, recognizable company, especially in a deployment or forward-deployed capacity
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