Point of Contact (PoC) – Community Outreach & Participant Coordinator
RemoteVancouver, British Columbia, Canada
Job Summary
Identify and contact local businesses, organizations, educational institutions, and community groups to recruit participant groups for a large-scale Robotics AI data collection project. Build and maintain relationships with community leaders while explaining the project scope, compensation, and expectations to potential participants. Coordinate participant schedules, ensure recording sessions are properly organized, and act as the main point of contact between participants and the TSMG operations team. Track recruitment progress, maintain accurate records, and resolve logistical issues to support participant retention. Report updates to the TSMG team and ensure all participants complete required onboarding documentation. This flexible, remote role requires strong communication skills and involves occasional local visits to partner organizations.
Required Qualifications
- Excellent communication and interpersonal skills
- Comfortable reaching out to businesses, organizations, and community groups
- Strong organizational and time management skills
- Ability to coordinate multiple participants and schedules simultaneously
- Confident using email, spreadsheets, messaging applications, and online meeting tools
- Basic English communication skills
- Additional local language proficiency
- Self-motivated and able to work independently
- Reliable internet connection and access to a computer or smartphone
- Flexible, project-based engagement
- Remote work
- Occasional local meetings or visits to partner organizations
- Flexible working hours based on recruitment goals and participant availability
Desired Qualifications
- Previous experience in recruitment, sales, customer service, community management, event coordination, or business development
- Experience in recruitment or talent acquisition
- Experience in community management
- Experience in sales or business development
- Experience in customer success or customer support
- Experience in event coordination
- Experience in NGO or volunteer coordination
- Experience in university or student organization leadership
- Enjoys meeting new people and building professional relationships
- Persuasive and confident communicator
- Well connected within local communities or business networks
- Highly organized and dependable
- Able to motivate participants and maintain engagement throughout the project
- Problem solver with a proactive attitude
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