Point of Contact (PoC) – Community Outreach & Participant Coordinator
RemoteEdmonton, Alberta, Canada
Job Summary
Identify and contact local businesses, organizations, educational institutions, and community groups to recruit qualified participant groups for a large-scale Robotics AI data collection project. Build and maintain relationships with community leaders while explaining project scope, compensation, and expectations to potential participants. Coordinate participant schedules, ensure recording sessions are organized, and act as the main point of contact between participants and the TSMG operations team. Track recruitment progress, resolve logistical issues, and maintain accurate records of attendance and engagement. Report project updates to the team and support participant retention through regular communication. This role requires flexible, project-based engagement with remote work options and occasional local visits, supported by provided training and onboarding.
Required Qualifications
- Excellent communication and interpersonal skills
- Comfortable reaching out to businesses, organizations, and community groups
- Strong organizational and time management skills
- Ability to coordinate multiple participants and schedules simultaneously
- Confident using email, spreadsheets, messaging applications, and online meeting tools
- Basic English communication skills
- Additional local language proficiency
- Self-motivated and able to work independently
- Reliable internet connection and access to a computer or smartphone
- Flexible, project-based engagement
- Remote work with occasional local meetings or visits to partner organizations if required
- Flexible working hours based on recruitment goals and participant availability
Desired Qualifications
- Previous experience in recruitment, sales, customer service, community management, event coordination, or business development
- Experience in recruitment or talent acquisition
- Community management
- Sales or business development
- Customer success or customer support
- Event coordination
- NGO or volunteer coordination
- University or student organization leadership
- Enjoys meeting new people and building professional relationships
- Persuasive and confident communicator
- Well connected within local communities or business networks
- Highly organized and dependable
- Able to motivate participants and maintain engagement throughout the project
- Problem solver with a proactive attitude
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