Point of Contact (PoC) – Community Outreach & Participant Coordinator
RemoteMelbourne, Victoria, Australia
Job Summary
Identify and contact local businesses, organizations, educational institutions, and community groups to recruit participant groups for a large-scale Robotics AI data collection project. Build and maintain relationships with community leaders while explaining the project scope, compensation, and expectations to potential participants. Coordinate participant schedules, ensure recording sessions are properly organized, and act as the main point of contact between participants and the operations team. Track recruitment progress, maintain accurate records, resolve logistical issues, and support participant retention through regular engagement. Report updates to the TSMG team. This role requires excellent communication skills, comfort with remote work and occasional local visits, and the ability to coordinate multiple schedules simultaneously.
Required Qualifications
- Excellent communication and interpersonal skills
- Comfortable reaching out to businesses, organizations, and community groups
- Strong organizational and time management skills
- Ability to coordinate multiple participants and schedules simultaneously
- Confident using email, spreadsheets, messaging applications, and online meeting tools
- Basic English communication skills
- Additional local language proficiency
- Self-motivated and able to work independently
- Reliable internet connection and access to a computer or smartphone
- Flexible, project-based engagement
- Remote work
- Occasional local meetings or visits to partner organizations
- Flexible working hours based on recruitment goals and participant availability
- Training and onboarding provided by TSMG before project launch
Desired Qualifications
- Previous experience in recruitment, sales, customer service, community management, event coordination, or business development
- Experience in recruitment or talent acquisition
- Community management
- Sales or business development
- Customer success or customer support
- Event coordination
- NGO or volunteer coordination
- University or student organization leadership
- Enjoys meeting new people and building professional relationships
- Persuasive and confident communicator
- Well connected within local communities or business networks
- Highly organized and dependable
- Able to motivate participants and maintain engagement throughout the project
- Problem solver with a proactive attitude
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