PMO Processes & Tools Specialist
$73,875–$90,000 year
RemoteUnited States
Job Summary
Enable standardized project management practices, templates, and governance processes across the PMO while ensuring compliance with the Secure Software Development Lifecycle (SSDL). Administer and maintain project portfolio management tools, including user access, configuration, and vendor management, alongside evaluating new platforms to align with organizational needs. Collect, analyze, and maintain Key Performance Indicators to track delivery health and adoption, then develop dashboards providing visibility into project status, risks, and outcomes. Collaborate with Project Managers and stakeholders to identify process gaps, recommend improvements, and provide guidance on PMO standards and reporting expectations. Support audit activities by ensuring projects adhere to established governance and security requirements, while maintaining documentation of all PMO processes and tool usage guidelines.
Required Qualifications
- Bachelor's degree in Business, Information Systems, Project Management, or related field
- At least six (6) years of experience supporting project delivery, PMO operations, or coordination roles
- Experience working within a PMO or project coordination environment
- Experience with project and portfolio management tools (e.g., Jira, Azure DevOps, Smartsheet, or similar platforms)
- Experience tracking and reporting KPIs, metrics, or operational performance data
- Experience working with AI tools or a demonstrated willingness to learn
- Ability to travel up to 5% of time, may also include overnight and international travel
- Work normal business hours and extended hours when necessary
- Remain in a stationary position, often standing or sitting, for prolonged periods
- Regular use of office equipment such as a computer/laptop and monitor computer screens
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Desired Qualifications
- Strong verbal and written communication skills with the ability to present information clearly and concisely to diverse audiences
- Demonstrated ability to follow structured processes while also identifying opportunities for improvement
- Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights
- Familiarity with PMO reporting, metrics, and tool administration
- Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid) and governance frameworks
- Understanding of Secure Software Development Lifecycle (SSDLC) concepts and compliance requirements
- Strong proficiency in reporting and visualization tools (e.g., Power BI, Excel, or equivalent)
- Ability to manage tools, systems, and data to support PMO functions
- Strong documentation and process management skills
- Highly organized, with the ability to manage multiple priorities and maintain accuracy in reporting and documentation
- Detail-oriented with a strong focus on data integrity and quality
- Ability to collaborate effectively across technical, security, and business teams
- Adaptability in a dynamic environment with evolving tools, processes, and priorities
- Professional presence and the ability to engage with stakeholders at various levels of the organization
- Self-motivated with the ability to work independently and as part of a team
- Experience working in environments with governance, compliance, or security requirements
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