PM Housekeeping Supervisor
On-siteSt. Louis, Missouri, United States
Job Summary
Lead Housekeeping Curators by inspecting guest rooms, public areas, and back-of-house spaces to ensure brand standards are met. Assign daily work, track room status, and partner with Front Office to prioritize arrivals and special requests. Train team members on cleaning procedures, safety standards, and service expectations while jumping in to assist with rooms or guest needs. Communicate maintenance needs, supply concerns, and lost items clearly to keep operations running smoothly. Create a supportive team environment where staff feel respected and set up for success. This role requires previous supervisory experience, strong organizational skills, and the ability to work flexible hours including weekends and holidays. Bilingual English/Spanish skills are preferred.
Required Qualifications
- Previous housekeeping experience
- Ability to stand, walk, bend, reach, lift, push, pull, and move throughout the shift
- Ability to work in guest rooms, public spaces, laundry areas, storage areas, and back-of-house spaces
- Ability to lift, carry, or move items such as linens, supplies, trash, and cleaning equipment
- Ability to use cleaning products and equipment safely and according to procedures
- Ability to work in a fast-paced hotel environment while maintaining professionalism and attention to detail
- Ability to work flexible hours, including weekends and holidays, based on business needs
Desired Qualifications
- Previous supervisory or team lead experience
- Hotel, resort, or hospitality experience
- Strong knowledge of guestroom cleaning standards, public area cleanliness, laundry processes, and safety procedures
- Ability to inspect rooms and public spaces with strong attention to detail
- Ability to communicate clearly with team members, leaders, and other departments
- Strong organizational and time-management skills
- Ability to train, coach, motivate, and support team members
- Bilingual English/Spanish communication skills
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