PM Hotel Front Desk Agent / 3PM-11PM
On-site · Columbus, Ohio, United States
Job Summary
Front Desk Agent (3PM-11PM) in Columbus with in-person work requirements. Responsibilities include greeting guests and handling check-in/check-out, following cash and credit card procedures, checking house count and room availability, reviewing and obtaining approvals for credit limit exceptions, updating housekeeping room status, balancing daily activity, performing cashier shift changes, informing guests about hotel amenities, and responding promptly to guest inquiries or complaints. The role requires at least one year of hospitality or related customer-service experience, attention to detail, and knowledge of hotel procedures and local area. Flexible to work evenings, weekends, and holidays; High School diploma or GED preferred.
Required Qualifications
- High School diploma or GED preferred
- One year hospitality experience required
- Customer service experience required
- Experience handling cash and credit card procedures
- Knowledge of hotel layout and amenities
- Knowledge of local geographic area knowledge and community events
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