Player Services Representative
$2,704,000–$2,704,000 year
On-siteHouston, Texas, United States
Job Summary
Provide friendly and knowledgeable customer service at the Players' Lounge Service Desk while selling betting carrels and managing the seating map. Handle and resolve customer needs or problems in the lounge, administer basic procedures for the Park Rewards program, and sell racing-related periodicals. Turn televisions on and off, adjust channels, and neatly complete inventory and till sheets. Maintain a clean, neat work area and display products as directed. Possess good verbal communication skills, accurate math abilities for cash handling, and adaptability to specialized computer software. English reading, writing, and speaking proficiency required. High school diploma preferred. Training provided by the department manager.
Required Qualifications
- Good verbal communication skills
- Solid customer service orientation
- Cash handling and accurate math skills
- Ability to be adaptable to a variety of specialized computer software applications
- Ability to read, write and speak English language
Desired Qualifications
- High school diploma
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