Platform Engineering & Operations Manager

Job Summary

Required Qualifications

• Minimum 5–7 years' experience in cloud platform, infrastructure, DevOps or related production engineering roles, including time in a SaaS environment.
• Demonstrated ownership of production Azure environments at scale.
• Strong working knowledge of Azure IaaS components: Virtual Machines, Azure SQL, Storage, VNet, NSG, WAF, and Azure DevOps — including cost governance, security posture, and related operational capabilities.
• Working familiarity with Azure AI services (Azure AI Foundry, Azure AI Assistants API and related) and the ability to operationalize AI workloads in production.
• Hands-on experience supporting .NET application stacks, particularly modern .NET / .NET Core.
• Experience with reliability operations: SLA delivery, incident management, observability, post-incident analysis and DR.
• Familiarity with ISO 27001 or comparable ISMS frameworks.
• Practical Microsoft 365 administration experience (small estate; not a primary focus of the role).
• Infrastructure-as-code experience (Bicep, Terraform, or ARM).
• Excellent communication skills and the ability to collaborate across technical, non-technical and senior stakeholder audiences, including external customers.
• Ability to balance speed of delivery with engineering quality and operational reliability.
• Relevant Azure certifications would be advantageous.
• Comfort operating in a startup or growth-stage culture with broad scope, a degree of ambiguity, and an appetite to grow into team leadership over time.

Desired Qualifications

• Minimum 5–7 years' experience in cloud platform, infrastructure, DevOps or related production engineering roles, including time in a SaaS environment.
• Demonstrated ownership of production Azure environments at scale.
• Strong working knowledge of Azure IaaS components: Virtual Machines, Azure SQL, Storage, VNet, NSG, WAF, and Azure DevOps — including cost governance, security posture, and related operational capabilities.
• Working familiarity with Azure AI services (Azure AI Foundry, Azure AI Assistants API and related) and the ability to operationalize AI workloads in production.
• Hands-on experience supporting .NET application stacks, particularly modern .NET / .NET Core.
• Experience with reliability operations: SLA delivery, incident management, observability, post-incident analysis and DR.
• Familiarity with ISO 27001 or comparable ISMS frameworks.
• Practical Microsoft 365 administration experience (small estate; not a primary focus of the role).
• Infrastructure-as-code experience (Bicep, Terraform, or ARM).
• Excellent communication skills and the ability to collaborate across technical, non-technical and senior stakeholder audiences, including external customers.
• Ability to balance speed of delivery with engineering quality and operational reliability.
• Relevant Azure certifications would be advantageous.
• Comfort operating in a startup or growth-stage culture with broad scope, a degree of ambiguity, and an appetite to grow into team leadership over time.